General
Designated smoking area
Air conditioning
Smoke-free property
Family rooms
Facilities for disabled guests
Non-smoking rooms
Hardwood or parquet floors
Elevator
Soundproofing
Safety features
Thermometers for guests provided by property
First aid kits available
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Access to healthcare professionals
Face masks for guests available
Safety & security
Fire extinguishers
CCTV in common areas
Smoke alarms
Security alarm
Key access
Safety deposit box
Bathroom
Toilet paper
Towels
Private bathroom
Free toiletries
Shower
Bath or shower
Accessibility
Lowered sink
Toilet with grab rails
Wheelchair accessible
Upper floors accessible by elevator
Bathroom emergency cord
Visual aids (tactile signs)
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Mobile app for room service
Single-room AC for guest accommodation
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Food & Drink
Wine/Champagne (Paid)
Kids' meals (Paid)
Bar
Restaurant
Services
24-hour front desk
Meeting/Banquet facilities (Paid)
Wake-up service
Media & Technology
Flat-screen TV
Streaming service (like Netflix)
Telephone
Activities
Kids' club
Happy hour (Paid)
Walking tours (Paid)
Room amenities
Clothes rack